Case Study

The Bike Fitters:
Bike Fitting Franchise

380%

Increase in
Organic Traffic

380%

Built SEO traffic for 400+ locations, and 88+ franchises

5000+

Leads Generated

5000+

Head Coach Franchise Applications within 18 month period

1500+

New Customers

1500+

Using Meta Advertising to deliver 1500+ new students in 6 months

The Bike Fitters is a UK-wide mobile bike fitting franchise providing expert bike fitting services directly to customers.

They approached Lilac James to resolve a fragmented advertising setup: each franchise location had been running their own Meta campaigns independently, with inconsistent results and limited scalability.

Services

Meta Ads, CRM integration

Objectives:

Generate leads for franchises:

  • Consolidating all Meta advertising under a single, centrally managed ad account
  • Creating location-specific campaigns for each franchise, each with their own budgets, local targeting, and lead generation goals
  • Ensure each franchise develops a consistent pipeline of quality enquiries

Overhaul current Franchise recruitment campaign:

  • Supporting ongoing franchise recruitment by auditing and optimising their existing Meta campaigns to improve performance and drive growth

Our Approach:

Created highly targeted localised campaigns for each franchise area with geo-targeting, flexible budgets, and seasonal ad messaging

Focused on pain-point-driven copy aligned to the time of year and cycling habits

Integrated lead forms into a CRM system with real-time alerts for fast, efficient follow-up


Franchise Recruitment

Conducted a full audit of the existing recruitment campaign, identifying key inefficiencies in structure and creative

Rebuilt the campaign with a focus on best-practice Meta structure, new creative assets, and refined messaging

  • Focused ad messaging on the benefits of franchise ownership: flexibility, passion for cycling, and local business opportunities

The Results

Franchisee Lead Campaigns:

  • Initial leads were averaging £23 per lead
  • After structured testing, creative refinement, and optimisations, we’re now generating leads at an average of £8.44 per lead

Franchise Recruitment Campaign:

  • Generated 247 qualified leads
  • Achieved a £7.87 cost-per-lead by optimising campaign structure and updating creatives to better resonate with target audiences

If you want to learn more about how we achieved these fantastic results for this client, please get in contact below, and we’ll arrange a meeting to discuss potential strategies for your business.

You can also get in touch to discuss potential business strategies further on 01480 219355.

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